Bridged Media Blog

How Donations Fuel Sustainable Business Growth For Publishers

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May 23, 2023

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It all started with the pandemic! Many digital newspapers made their content free to access as a public service. But as publishers faced budget shortfalls due to the world crisis, they turned to their communities for direct financial support. Donation is an exceptional way to reach readers who can fund and support your content. Over the years many donors and foundations have made generous contributions to help sustain publishers, especially during the lockdown.

The Benefits of Implementing a Donation Strategy for Publishers

With minimal costs involved, a donation has become a convenient option that allows users to pay the amount they can afford. Publishers are turning to donations as a means to sustain their businesses and deliver quality content to readers. This approach is gaining popularity. Donations create a sense of community and allow readers to be part of a cause. It’s similar to other content marketing strategies that aim to build relationships with the audience. A donation strategy can be a key tool for publishers to not only survive but thrive in an ever-changing media landscape:

Connection: It can provide a way for publishers to connect with their readers. It builds a community around its content. Publishers can create a sense of shared ownership of their content, which can increase engagement and loyalty among their audience.

Reduced Dependency on Advertising: Publishers can create an additional source of revenue that is not subject to the same fluctuations and challenges as advertising. This allows publishers to diversify their revenue streams. In recent years, the traditional advertising model for publishers has become increasingly challenged due to factors such as the rise of ad blockers, declining ad rates, and competition from social media platforms. 

Control over their content: Publishers who rely solely on advertisements for revenue may face the temptation to prioritize content based on its potential to attract clicks and generate ad revenue. This could lead to a shift away from focusing on important but less popular stories. Donations can help prioritize the content that is most important to its readers and community.

Sustainable business model: Cultivating a loyal community of readers can create a stable revenue stream. It is less susceptible to market fluctuations or changes in the advertising landscape. This can help publishers weather economic downturns and other challenges that may arise in the future.

How The Guardian Went From Losing Millions to Reaching Millions

In 2016, Guardian was losing around $89 million a year. It was projected to run out of money soon. Even with a Pulitzer in 2014, it was unable to succeed or generate enough revenue.  But by 2021, it broke all records reaching 1 million members. So, What changed?

The steps are simple:

Soft registration wall that requires users to create an account before they can access free content.

A mission-driven call to action that encourages donors to support the cause of promoting equal access to free information through their messaging.

The one-time donation option helps them send newsletters to those donors which might convince them to become regular supporters.

At the bottom of each article, The Guardian provides its readers with an informative tally of the number of articles they have read. They appeal to donors by providing them with the importance of keeping journalism free to access. At the same time, it tracks its reader’s interests through soft registration walls leveraging first-party data. These data help them cover relevant environmental and social issues like the climate crisis and abortion rights bill.

The Guardian Achieving Milestones

The Guardian Media Group announced the results of its three-year turnaround strategy in May 2019. It showed how it achieved an impressive milestone by successfully turning the tables in its favour with a strategy. 

  • Increased page views: The Guardian increased its page views to 1.35 billion in March 2019, up from 790 million in April 2016.
  • Rise in supporters: The Guardian’s regular paying supporters have doubled increasing by 100% from 500,000 in 2017 to over 1,000,000 in May 2021.
  • Increase in contributors: The Guardian received over 300,000 contributions in 2016-17, which increased by 66.3% to 499,000 contributions in 2022.

How can you do this yourself?

The success strategies for a donation strategy can vary depending on the specific goals and circumstances of the publisher. However, here are a few ways that can increase the chances of success:

Mission-driven message: A publisher must create a compelling message that clearly communicates its mission and the impact it hopes to achieve with the donations. It can build trust with donors by demonstrating transparency and accountability. It will make them feel confident that their contributions are making a difference. On the other hand, it helps the publisher stand out from other media outlets and demonstrate its unique value proposition.

Provide multiple donation options: Offering different donation options can help publishers reach a wider audience and cater to different donor preferences. Different donation options include one-time donations, recurring donations, and crowdfunding campaigns – that cater to different types of donors. 

Offer incentives for donations: Publishers can incentivize donations by offering perks, such as exclusive content or early access to new features, to donors. Offering incentives can motivate donors to give more or motivate them to donate again. Receiving benefits can make them feel appreciated for their contribution.

Engage with donors regularly: Regular communication with donors on the utilization of their contributions sustains the publisher’s mission-driven efforts. This approach ensures long-term support and helps maintain the publisher’s commitment to its mission.

Use data analytics to optimize donation strategies: Identifying trends and patterns by analyzing donor data can help optimize their donation strategies, such as the best times to launch a campaign or the types of donors that are most likely to contribute.

The best part is that it doesn’t rely on any advertisements or require a subscription/paywall to access the content. Raise awareness about your cause and encourage people to donate- Follow these steps and you are ready!

A donation strategy is a critical component of a media publisher’s funding model, particularly in the face of declining advertising revenue and the increasing importance of independent journalism. It not only can provide crucial support for publishers in their work of informing and educating the public but also empower the audience to make a significant impact. A well-executed strategy can build a loyal donor base and foster a sense of community around the publisher’s mission. 

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